COMMUTERS have been left “frustrated” over a poor train service they say should be maintained by the London Underground.

Mill Hill Broadway, which is part of the Thameslink franchise, is constantly hit by cuts and delays and people say they have had enough.

Richard Logue, a project manager who lives in Mill Hill, has now started a petition for Govia to hand their contract over to Transport for London.

Although this is not planned until 2021, Mr Logue believes it should happen sooner to help control the situation.

He said: “It’s going from bad to worse. It would be better if that service was handed over to TfL with immediate effect to give long-suffering passengers a better deal.

“If we have to wait until 2021 for Govia to hand the contract to TfL, there’s no incentive for them to improve things for passengers.

“We are really suffering here. It isn’t reliable and you just never know when you’re going to get to work.

“It is hit and miss – sometimes the trains can run slow three to five times a week.”

When the trains are delayed, fast trains are put into service from other stations – but these do not stop at Mill Hill.

So far, 72 people have signed the petition.

Last year, the Times Series ran a story on the lack of step free access at the station.

Mr Logue added: “We get a raw deal here – it’s not reliable and we want something to change.”

To sign, click here.

In a statement, Govia said: "“Transforming the Thameslink service through the Thameslink Programme was the key reason we were brought in to run this franchise and we are well on the way to doing just that.

"We’ve replaced the fleet on the long distance Bedford to Brighton services already and will begin swapping out the older units on the inner suburban routes later this year.

"Only last Friday we opened new sidings at Cricklewood to stable and clean this new fleet – which will total over 1,100 new carriages. The replacement trains have been specially designed for Thameslink with high standards of reliability, the latest in passenger information (showing real time information from the Tube) and climate controlled air conditioning. This will also spell the end of short formations because we’ll have many more trains than today and they’ll be fixed in length.

"We’ve the biggest driver recruitment programme in the UK and have already brought in 36 fully trained-up drivers on to Thameslink with another 96 in training. We began this as soon as we took over the franchise but it takes over a year to train a driver and we can’t do this all in one go.”