I recently wrote to you regarding the new parking controls at The Broadwalk shopping centre in Edgware and how my elderly neighbours had been threatened with bailiffs for not paying parking fines for stopping (not parking) in the approach roads to the centre (“Have others suffered this?” Your Views, September 15.)

Following the publication of my letter, I was contacted by the centre management, the result being that all fines and threatened action has now been cancelled. It has also been explained to me why the new parking controls have been set up. Unfortunately, on this occasion there was an error with the issue of the fines and I am delighted to say the outcome has been very satisfactory.

Criticism comes easily, but there are times to show gratitude as well, so I and my neighbours would like to thank Angela Brooks, of the Broadwalk management, for dealing with the case sympathetically.

I would also like to send my thanks to you for publishing my letter, as without it, there would have not been the outcome that we wished for.

Gordon Aldrich
Girton Avenue, Queensbury