A man who was left unconscious after being attacked by a mob of motorcyclists has questioned why he had to manage his own way to A&E and was left hours without treatment.

Colin Levene, aged 63, was attacked when he exited Radlett Station while he was returning home from work last Wednesday (October 27) at 5.15pm.

The robbery – which involved three motorcyclists repeatedly punching Mr Levene and stealing his Rolex watch – left the victim unconscious for roughly 30 seconds, a fracture by the cheekbone and a severely bruised eye.

With no security around the area, Mr Levene alerted police himself and officers swiftly attended the scene, however he was claims he was told that an ambulance would not be coming as his injuries were deemed “not serious enough”.

It is understood that police made two calls to the ambulance service, and the service was prepared to issue an ambulance if a further call was made.

He said: “No one at the scene had the knowledge to access whether I had any serious brain damage or a bleed behind the eye where I was repeatedly punched.

“Why am I left on the floor and it takes an hour to be told that an ambulance isn’t coming?”

Instead Mr Levene had to call his son who arrived 30 minutes later and took him to Barnet Hospital’s Accident and Emergency.

 

Colin was left with a fracture by the cheekbone and a severely bruised eye

Colin was left with a fracture by the cheekbone and a severely bruised eye

 

A spokesperson for the East of England Ambulance Service NHS Trust said: “We are currently experiencing an extremely high demand for our services which unfortunately means some patients are experiencing longer waits while we prioritise life-threatening emergencies.

“We would like to apologise to the patient for any distress caused and would invite them to contact us directly to discuss the case.”

Mr Levene recalls he was in “considerable pain” while waiting at the Barnet A&E reception and says he even collapsed on the floor at a point.

Questioning his treatment, he said: “Why am I struggling to get seen after being in a lot of pain for a couple of hours?

“There’s something wrong with our system now, I didn’t have any care of assessment for nearly two and a half hours.

“The fact that I’m left without any pain relief for hours and hours, you can imagine how much it was hurting me – it’s still even killing me!”

However after the long waiting time to finally be seen by a medical professional, Mr Levene noticed that the care the NHS provided was still “brilliant”.

 

Dashcam footage, believed to be the motorcyclists involved

Dashcam footage, believed to be the motorcyclists involved

 

He said: “The system is broken, behind the system the care I’m getting is brilliant. The moment I had a doctor at the A&E, they sorted the pain relief and found out what the problems were.

“It’s just the frontline organisation that is s**t.”

But after spending an elongated period without any official examinations, Mr Levene is concerned that people in his situation – or more serious injuries – may be left untreated during a potentially critical period.

Questioning his MP, Oliver Dowden, he asked: “With Rishi Sunak and the government throwing billions at the NHS what is he, you and the rest of the government going to do to ensure that this extra money is actually going to be used to create an efficient and effective health service and to ensure this extra money is not going to be used just to plug holes?”

 

The issue has been addressed to Hertsmere MP Oliver Dowden (Photo: PA)

The issue has been addressed to Hertsmere MP Oliver Dowden (Photo: PA)

 

It is understood that the MP is in communication with Mr Levene to address his concerns.

Mr Dowden told the paper: “I was deeply concerned to hear what happened to Mr Levene.

“I have been in touch to offer my assistance as his local MP and will be seeking an explanation for failures and how we stop this from happening again.

“As he says, we are putting tens of billions of pounds of extra money into the NHS.

“Our priority is now to turn this into delivery for patients. I have discussed this with the Prime Minister and the government will have a relentless focus on doing just that with more doctors, nurses and hospital investment.”

A spokesperson for the Royal Free London, that manages Barnet Hospital, said: "We would like to apologise to Mr Levene and his family for their experience when visiting the Barnet Hospital emergency department last month and we would encourage him to contact our Patient Advice and Liaison Service so we can look into this further.

"Our hospitals are currently extremely busy and we are facing unprecedented demand for our services - we would like to thank patients for their understanding at this time."