A damning report found the service a care home provided to be inadequate.

The Care Quality Commission (CQC) inspected Lancam Nursing Home, in Netherlands Road, New Barnet, after concerns were raised about the standard of care and treatment.

The CQC, which regulates care homes, rated the home as inadequate for safety, effectiveness and for leadership. It was rated as requiring improvement for being caring and responsive.

In a report, inspectors said there was “significant failing in the quality of care and treatment being provided.”

Arrangements to keep people safe from the risk of abuse were not effective, and some staff had not been trained in abuse awareness.

The CQC also found that “it was not recognised as abuse" when people in the home were subjected to excessive control or restraint.

Concerns were also raised about whether enough staff worked at the home at all times to keep people safe, and safety certificates for some equipment were found to be out of date, which "may have compromised the safety and welfare of people”.

Communication was also cited as a problem, as the limited English of some staff members meant people were not always understood and responded to.

The report notes that there was some positive feedback from people in the home and their relatives, who said they felt safe. However, the CQC’s findings differed regarding arrangements to protect people from abuse.

Diversity training was also considered a problem, as only one of 21 staff members had received it.

During the inspections, which took place last October, Barnet Council told the CQC it had stopped any more people going into the home.

In a statement, the council said: “The safety of our residents is of paramount importance and we have taken immediate action to make sure the standard of care provided at Lancam Nursing Home is of the highest quality.

“We will continue to working closely with the nursing home and the Care Quality Commission to ensure all the necessary improvements are made.”

The Times Series has contacted Lancam Nursing Home for a comment.